Showing Offline and Online Status in SUSI Web Chat

A lot of times while chatting on SUSI Web Chat, one does not receive responses, this could either be due to no Internet connection or a down server.

For a better user experience, the user needs to be notified whether he is connected to the SUSI Chat. If one ever loses out on the Internet connection, SUSI Web Chat will notify you what’s the status through a snack bar.

Here are the steps to achieve the above:-

  1. The first step is to initialize the state of the Snackbar and the message.
this.state = {
snackopen: false,
snackMessage: 'It seems you are offline!'
}
  1. Next, we add eventListeners in the component which will bind to our browser’s window object. While this event can be added to any component in the App but we need it in the MessageSection particularly to show the snack bar.

The window object listens to any online offline activity of the browser.

  1. In the file MessageSection.react.js, inside the function componentDidMount()
  1. We initialize window listeners in our constructor section and bind them to the function handleOnline and handleOffline to set states to the opening of the SnackBar.
// handles the Offlines event
window.addEventListener('offline', this.handleOffline.bind(this));  

// handles the Online event
window.addEventListener('online', this.handleOnline.bind(this));
  1. We then create the handleOnline and handleOffline functions which sets our state to make the Snackbar open and close respectively.
// handles the Offlines event
window.addEventListener('offline', this.handleOffline.bind(this));  

// handles the Online event
window.addEventListener('online', this.handleOnline.bind(this));
  1. Next, we create a Snackbar component using the material-ui snackbar component.

The Snackbar is visible as soon as the the snackopen state is set to true with the message which is passed whether offline or online.

<Snackbar
       autoHideDuration={4000}
       open={this.state.snackopen}
       message={this.state.snackMessage}
 />

To get access to the full code, go to the repository https://github.com/fossasia/chat.susi.ai

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